Adapter |
You can borrow an adapter from the reception. |
Animals | Dogs |
Your dog is very welcome in our hotel and can stay in the hotel lobby and in the Enzian Stube. Please understand that your dog is not allowed in the restaurant and the spa area. For the dog we charge € 15,00 per day (without food). It is a pleasure to offer you a pet bowl and a blanket free of charge, please ask for that at the reception. A washing place for your dog is behind the Hotel Der Schütthof. |
Banks and financial institutions |
Sparkasse Brucker Bundesstraße 49 a 5700 Zell am See Telephone: +43 (0) 50 1002 0404 Opening hours: Mon – Fri 08:30 – 12:00 |
Bar |
Our hotel bar “UNO” is open every day. We look forward to spoil you with delicious drinks and fine wines. |
Bathrobe |
It is already prepared in your room on the bed. If not – please call the reception. |
Board games |
You can borrow various board games, card games and table tennis rackets at the reception. |
Breakfast |
From 7:00 am to 10:30 am you can enjoy our healthy and savoury breakfast buffet. Please note that the food from the breakfast buffet is only for consumption in the restaurant. So please do not take it outside. We are happy to prepare a packed lunch for you for a small fee of € 7,50. We are also happy to offer breakfast in your room. Please contact us at reception so that we can take your desired order. |
Bus | train |
The nearest bus stop is next to the hotel. We are happy to assist you in finding the best bus or train connection. |
Car rental |
Rent a Car Center Zell am See, Tel.: 0043 (0 ) 660 275 92 39 |
Check out |
Check out is latest at 11:00 am. If you wish to have a late check out let us know the day before and we will check the availability. In that case we charge € 60,00 and you can stay in the room until 6:00 pm.
Late check out Would you like to spend the last day of your vacation here? You are welcome to leave your car and leave your luggage with us. If you still want to use our spa, you will be charged € 15,00. If you want to take a shower before you go home, you are welcome to do so. We charge a small fee of € 3,00 for a towel package. |
Cooking |
It is not allowed to cook something in your room on your own cooktop. Also it is not allowed to use your own water kettle. We assume no liability. |
Depot and valuables |
In your room is a safe with an instruction sheet. For valuables which are not deposited in the safe, we assume no liability. The same applies for valuables in the spa area.
|
Diets |
Our chef will be happy to assist you with your special diet. |
Dinner |
We offer dinner from 06:30 pm till 08:30 pm in our restaurant. |
Disturbance during the night |
Night peace is from 11:00 pm till 7:00 am. The garden is open until 10:00 pm. Please call the reception (phone number: 9) in case of any disturbances. |
Doctor |
Dr. Schöpp (general practitioner). Telephone: +43 (0) 6542 57251 For opening hours ask at the reception. The closest pharmacy is located in Schüttdorf – approximately 550 meters from the hotel.
Doctor on call in case of emergency During the night and on the weekend Tel. 0 – 141 |
E-mobility charging station |
Our E-mobility charging station is located in our underground garage. |
Electronical devices |
The normal voltage is 220 Volt. |
Emergency numbers |
Reception: 9 |
Events |
There are a lot of events in Zell am See during the year. You always get current information at the reception or on the info board. |
Fire emergency |
If there is a fire, the following instructions must be observed. |
First Aid |
For basic First Aid articles please ask the reception. |
Garden |
Our garden is open until 10:00 pm – we ask you to respect the opening hours due to the night rest. |
Gold Spa |
Enjoy your time in our spa area. Relax in the sauna, steam room or start your day with swimming in our pool. Take advantage of our selection of vitality and relaxation massages and get yourself spoiled by our masseur.
Opening hours Indoor pool from 7:00 am till 9:00 pm Steam bath and saunas: 2:00 pm till 9:00 pm |
Hiking |
Zell am See and the area around offer a great variety of hiking trails. Please ask the reception, we are happy to assist you. |
Hospital |
The nearest hospitals are in: |
Hotel entry |
The main front door is locked from 11:00 pm till 6:00 am. If you plan to return later we would kindly ask you to take your room card with you to open the door. There is also a night entrance on the side of Hotel Latini. |
Housekeeping |
If you want an extra pillow or a blanket, please call the reception. |
Invoice |
You can book all your extras on your room. The total invoice must be paid on your departure day or the day before at the reception. We can offer you an interim billing any time. Please always sign the receipts in the restaurant and bar. We cannot accept complaints at a later time. |
Key |
On your arrival day you received your key card. This card opens also the main entrance during the night. Please leave your room key card on your check out day at the reception desk. |
Laundry service |
It would be a pleasure to help you at the reception. |
Letters and messages |
You can leave your letters at the reception. We will store your messages in your room box at the reception. |
Lost and found |
Please contact the reception if you lost something or if you found something. |
Luggage depot |
If you would like to enjoy the day of your departure in Zell am See, it would be a pleasure to take care of your luggage until your departure. |
Mobile phones |
Please be aware that mobile phones are not permitted in the spa area and restaurant. Thank you for your understanding. |
Payment |
You can pay your invoice in cash, with Master-, Visa-, Amex- or Maestro card. |
Phone |
Operation on long distance calls: pick up the phone and dial “0” to select for an overhead line. Please note that your phone must be checked in at the front desk first.
Important primaries of countries:
Direct to your room; +43 (0) 6542 5425 + your room number. Restaurant: DDI 170 Uno Bar: DDI 172 GOLD SPA: DDI 173 Pizzeria Rudolfo: DDI 169
We will add your phone bill to your main invoice. |
Please do not disturb |
Please hang this card on the door to prevent disturbances from staff. |
Post office |
The post office is located in Zell am See, Postplatz 4 opening hours: 08:00 am till 06:00 pm |
Reading corner |
A small selection of books and magazines are in the UNO bar. |
Reception |
Our reception is open 24 hours every day. |
Repair |
Please let us know if it is necessary to repair something in your room. Thank you. |
Restaurants & Cafe |
In our Pizzeria “Papa Rudolfo” we offer fresh, regional dishes, homemade pizzas and drinks. |
Room service |
We offer you room service from 6.00 am till 10:00 pm. Please call the restaurant. For this service we charge € 8,00. |
Safe |
Is provided in your room. You can choose to use the safe with either your personal code or with credit-card. To program the code: To open the safe just enter your code (6-digits) To close or open the safe with credit-card just slide your card slowly, from richt to left. With the magnetic stripe facing down. If you need help with the safe, contact the reception. |
Sightseeing |
Our region offers fabulous sights and natural highlights. You can get all information at the reception or on the info board for your perfect holiday. We have a huge selection of tours and trips for great and not so great weather. |
Ski bus |
The bus stop is 3 walking minutes far from the hotel. Please ask at the reception for a timetable. |
Ski rental & Ski service |
You get 10 % discount for ski, boots and boards rental at our ski rental shop. We offer also a ski service for you. Opening hours: |
Ski school |
Jürgen, from the ski- and snowboard school Zell am See Kaprun is here for you at the reception in the Hotel Latini and will give you all information about ski lessons. |
Ski storage room |
You can find the ski basement on the lower level; there are radiators available for wet ski boots to dry. Please use the entrance outside and open it with your room card. |
Skipass |
You can buy your ski pass directly at the reception. A deposit of € 2,00 must be paid in cash for the keycard. |
Smoke alarm |
For your safety a smoke detector is installed in your room. If you set off a false alarm the fire brigade will charge you € 900,00, the ambulance charge € 150,00 and the police € 150,00. |
Smoking |
Please note, that our house is a non-smoking hotel. Also electronic cigarettes are not permitted to smoke inside. Outside, in front of the main entrance and in the garden we placed ashtrays for you. Thank you for your understanding. |
Snacks |
For our guests who booked half board we offer an afternoon snack. Please enjoy these “sweet” and “sour” dishes from 3:00 pm until 5:00 pm in the Enzian Stube. |
Spa bag |
We would be happy to provide you with a ready packed tote for the wellness area during your stay. In this bag we have prepared bath towels for the spa area for you. Please take your bag with you to the spa, leave the used sauna towels in the spa and the bag will be filled with new bath towels in your room the next day. |
Suggestions | wishes |
We are here to fulfill all your wishes and want that you feel fine in our hotel. Please do not hesitate to inform us with your suggestions. |
Swimming pool rules |
In order all of our guests can enjoy our “Water and SPA worlds” the following rules must be complied with: (These rules are part of your booking contract)
|
Taxi | airport shuttle |
It would be a pleasure to help you with taxi and transfers. Please come to the reception for more information or book directly at Taxi Drago: +43 (0) 664 2101994. |
Tip |
You want to show your satisfaction in the service of our staff by tipping? You can give this directly to the employee or put it into the team-cashbox at the reception. |
Tourist information center |
The opening hours of the information center are available at the front desk. You can also call them under: +43 (0) 6542 770. |
Tourist tax |
The local community charges a tourism tax of € 2,05 per person and day. |
Vegetarian & Vegans |
Or people with allergies to certain foods and lactose intolerance. Please inform us in advance at the front desk. |
Video surveillance |
For the safety of our guests the following rooms are monitoring: garage, reception area and storage room for bikes and skis. |
Wake up call |
If you wish to be woken up by us, please call or come to the reception. |
WiFi |
In the hotel we offer WiFi for our guests. |